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Young and Bright

Five years ago a nineteen year-old, math genius, and honors student on a full-academic scholarship at the University of Utah, caught the eye of Kathleen and Wil Lopez as someone who could brilliantly keep track of their expansive clientele and all of the accounting that goes along with each property.

Daniel worked in management previous to coming to work at Sentinel Sales and Management and overcame a large learning curve when he got to Sentinel. With his brilliant, mathematical mind, Daniel quickly learned all that was needed for him to take over the accounting for the Lopez’s clients in just a matter of a few months.

Daniel and Kathleen were the only individuals working at Sentinel Sales and Management for a while, where they worked out of a “closet-sized” office, according to Daniel. As the longest employed team member, Daniel has watched and been a part of the company’s rapid growth over the past five years.

Kathleen Lopez, in an interview, stated that Daniel was a vital part to the company and the relationships that are maintained with each client. He knows over 600 clients by name and has great people-skills along with this brilliant mathematician mind. Lopez is continuously receiving compliments about how well Daniel handles tough situations and how positive he is with each client.

Along with Lopez, Daniel’s co-workers have a high opinion of him. When asked about his importance stated that “none of us would have a job without him.” His articulate mind is one of the most valuable in the entire company. Because he has been with the company through every big change, he knows exactly what needs to happen and how people are going to react to specific situations. Five years after he started, he is a leader to five other company team members.

Outside of work and accounting, Daniel is very well-rounded. Not only is he brilliant, he plays the steel drums, piano, all other percussion instruments including the marimba. He loves cooking and enjoys being outdoors, specifically in the mountains backpacking, with his family and friends. He is studying Physics at the University of Utah because (along with his passion for the subject) he explains that “physics is simply the way the world works.”

It is clear that Sentinel Sales and Management LLC would not be the expanding, nation-wide, real estate brokerage that it is without Daniel.

Meet our new Sales Agent

Tuesday, February 21, 2017

Meet Our New Real Estate Agent: Kaela Watkins

Kaela has more than 10 years of experience working in all areas of real estate. Before joining Sentinel, she developed a diverse portfolio while working for a title company, a land planner and an architect; she also has more than five years of experience as a sales agent working with real estate owned properties and Short Sales.

Kaela’s priority is on creating a positive experience for her clients. She focuses on helping sellers and buyers understand their options and develop a profitable long-term plan.  By making time to explain the process she hopes her clients will feel comfortable and educated throughout each step of the transaction.

Kaela is an excellent listener and hard worker. For her, laughter is the most important remedy for dealing with stress. She is dedicated to her clients, who can always count on her to provide an enjoyable experience while getting the job done.

If you are looking to buy or sell a property, Kaela wants to help. Please feel free to reach out to her anytime with any questions you may have:

Caroling at the Food and Care Coalition

Web Admin – Wednesday, December 21, 2016

The holiday season is focused on family, and homes often become the place of gathering. When Preston was struggling with a severe mental illness it was hard for him to feel at home even around those who loved him the most. While his family welcomed him with open arms, his disease affected his mind in such a way that he often refused their help. Preston suffered with his severe mental illness for seven years before taking his own life.  Though he always had a home, many individuals with severe mental illness end up in unfortunate circumstances that can lead to homelessness.

According to the Utah Housing and Community Development Division there are nearly 3,025 individuals who are without a home within the state of Utah. This doesn’t take into account people who at some point experience temporary homelessness which measured an estimated 14,516 people in 2015 within the state. Though many people feel that homeless individuals are to blame for their situation, “many are victims of circumstance, illness, and trauma from violence or abuse.” The Utah HMIS reported in 2015 that of the homeless population in Utah nearly 29% are children, 25.6% have a reported mental illness and 13% of homeless adults are veterans.

As Christmas approaches, Preston’s mother Kathleen Lopez has chosen to spend her time with those who are experiencing mental illness or are without a home.  No one knows better than her that there are times that you can’t always fix people or take away the challenges they face, but it doesn’t mean that you can’t share hope through a smile and song.

“These people are all someone’s son, daughter, sister or brother” says Kathleen Lopez. “When I remember that I feel compassion for them and the challenges they are experiencing. It always lifts me up when I can make their day a little brighter.”

Each year Lopez has made this a tradition as she invites , friends and family and employees from her real estate brokerage Sentinel Sales and Management to join her twice a year in donating time, money and items to benefit the homeless and mentally ill.  

This year Lopez and company decided to sing Christmas songs at the Provo Food and Care Coalition. See video below:

Don’t Stop Believing: Kathleen Lopez overcame abuse and loss to become a wife, mother, and CEO

 Tuesday, August 16, 2016

Check out this article about how our Real Estate Broker Kathleen Lopez has overcome domestic violence and tragic loss and finds peace.


Sentinel Sales and Management Broker, Kathleen Lopez, shares her story of overcoming domestic violence.

Shelby Slade’s (copied) article in the Daily Herald:

Kathleen Lopez, CEO of Sentinel Sales and Management in American Fork, said she never expected to find herself in an abusive situation.

But as a young adult, she said she knew she needed to get out of the situation she was in when her fiance attacked her while she was holding her son.

“The straw that broke the camel’s back was when my son was sitting on my lap and he started going off on me and I had to protect him. He was kicking and hitting me — just full on went out of control.”

She said he had been violent and abusive before that moment, but this time her perspective changed.

“I knew at that moment. It just dawned on me,” Lopez said. “It was the first time I saw how his abuse would affect the baby.”

“I left that night because I realized it was never going to end and he could hurt my son,” she added.

One of the misconceptions people have about domestic violence, Lopez said, is that it only happens to a certain group of people, which isn’t true.

“I never thought I would find myself in an abusive relationship,” she said. “I wasn’t raised in an abusive home. Most people think it follows a cycle. But not always. I just maybe didn’t make the best choices and didn’t see it as young as I was.”

With Domestic Violence Awareness Month just behind us, Lopez said she wants everyone in an abusive relationship to know that if they tell someone about the abuse, it helps change the dynamic. It’s the first step in leaving.

“It would have gone on forever if I didn’t break away and make that change,” she said.

It was after getting out of the abusive relationship she was in that Lopez became interested in real estate.

“It was because I was a single mom,” she said. “I had dropped out of college and I was looking for a way to provide for my son as a single parent.”

After moving to Utah later in life, Lopez decided to get back into real estate and started Sentinel Sales and Management in 2007.

“It was just more of a part-time thing,” Lopez said. “I started with word of mouth and referrals.”

Lopez’s husband, William, ended up joining the business in 2009 after the industry he was in froze, and the business has grown from there. Now Sentinel, which specializes in sales and property management, has seven employees and a dedicated office on Main Street in American Fork.

“I love working with people and helping them with their real estate needs,” Lopez said. “Now I enjoy helping the new agents we get on and helping them succeed,” she added.

Josh Bird, who does communication for the business, said he has been welcomed to Sentinel by everyone since he started there about eight months ago.

“They were just really kind,” he said. “They were really willing to work with me and my schedule because I’m still in school. … My schedule is kind of hectic and they were willing to work with it and take good care of me.”

William Lopez said his wife has been instrumental in taking the business to where it is today.

“This business wouldn’t be where it is without her,” he said. “When she started it was zero capital. There was nothing, she was just working out of her house, and here we are today.”

He said she is very good at listening and knowing how to help people.

Lopez’s son, Preston, died after fighting a brain disease for seven years. She said he managed to graduate high school and get his Eagle Scout award despite the effects of the disease.

“He was really good at serving others,” she said. “He was very loving. He had a very big heart.”

William Lopez said the difficulties his wife has come through have made her stronger.

“It’s really defined her and knowing that things happen for a reason, even though they may be tragic, that she is still able to overcome,” he said.

Lopez said the support of people in her life and her faith have helped her through the difficulties in her life.

“It’s meaningful for me because my faith has gotten me through difficult things,” she said. “I’ve had other difficult things that I’ve had to overcome — everyone has. My faith has really gotten me through and a supportive family and friends.”

-Original article written by Shelby Slade– See original story

#LiveLifeUtah 2016 Full Contest Rules

Thursday, June 02, 2016

#LiveLifeUtah Contest Details

ENTRY:  No purchase necessary to enter or win. Contestants will enter by:

1. Liking, commenting, and sharing the contest post

2. ELIGIBILITY: This contest is open only to legal U.S. residents, over the age of 18. Employees of SSM (along with its contractors, affiliates and subsidiaries) and their immediate family members are not eligible. Void where prohibited by law.  Contestants residing in those areas where the contest is void may participate in the contest but may not win any prizes.

3. WINNER SELECTION:  The contestant with the most post engagement (likes, shares, and comments) will win the prize and be entered into the grand prize drawing for a $400 giftcard to Sundance Mountain Resort (Grand Prize).

4. PRIZES:  Winners will receive that week’s prize as well as an entry into the drawing for the Grand Prize ($400 getaway to Sundance Mountain Resort).

5. WINNER NOTIFICATION: Winners will be notified via facebook. If winner does not respond within 3 days a new winner will be picked

    a. Participants hereby grant Sentinel Sales and Management, perpetual, worldwide license to broadcast, publish, store, reproduce, distribute, syndicate, and otherwise use and exhibit the Submission (along with their names, voices, performance and/or likenesses) in all media now known and later come into being for purposes of trade or advertising without further compensation. Participants represent and warrant that they have full legal right, power and authority to grant Sentinel Sales and Management the foregoing license and if applicable, have secured all necessary rights from any participants in, and contributors to, their Submission in order to grant such a license.
    b. Sentinel Sales and Management is under no obligation to use any Submission or return the Submissions to participants.

    7. USE OF CONTEST INFORMATION: All entries become the property of Sentinel Sales and Management (SSM). SSM reserves the right to use any and all information related to the contest, including submissions provided by the contestants, for editorial, marketing and any other purpose, unless prohibited by law.  

    8. NOT ENDORSED BY FACEBOOK: By participating in this contest, you acknowledge that this contest is in no way sponsored, endorsed or administered by, or associated with, Facebook and release Facebook from any and all liability arising from or related to this contest. The information you are providing for this contest is being provided to Sentinel Sales and Management and not to Facebook, and will be used to notify you if you have won, and to inform you about special offers from Sentinel Sales and Management.

    9. CONDUCT: All contest participants agree to be bound by these Official Rules.  Sentinel Sales and Management in its sole discretion, reserves the right to disqualify any person it finds to be tampering with the entry process, the operation of its web site or is otherwise in violation of these rules.

    10. LIMITATIONS OF LIABILITY:  Sentinel Sales and Management is not responsible for late, lost or misdirected posts or for any computer, online, telephone or technical malfunctions that may occur.  If for any reason, the contest is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorized intervention or technical failures of any sort, or for any other reasons Sentinel Sales and Management may cancel, terminate, modify or suspend the contest.  

    Entrants further agree to release SSM from any liability including injuries or death resulting from, or related to participation in any way in the contest.

Utah Property Management Review

 Tuesday, May 17, 2016

“Excellent service. Very professional and have saved us money over the last five and half years they have managed our properties. We would highly recommend them. My wife and I have two commercial properties and four residential properties. Sentinel has been very good to us and has taken the headache out of managing real estate. They make it easy to be a landlord. Started out with two properties and with their service we have grown to acquire more real estate. We wouldn’t use anyone else.” Tanner L.

5 Star Customer Review

Web Admin – Thursday, May 12, 2016

“Our company began working with Sentinel Management Group a number of years ago. They began to manage one of our commercial buildings in a small town. Since that initial property, Sentinel is now managing seventeen of our locations across the country.
We have been impressed by Sentinel’s ability to manage these many important assets down to the little details. Their customer service is first rate and we have felt a great deal of confidence in their staff.”

Jordan N.

Sentinel Management Group LLC Receives 2015 Best of Highland Award

Web Admin – Tuesday, April 21, 2015

Highland Award Program Honors the Achievement
Highland April 2, 2015 – Sentinel Management Group LLC has been selected for the 2015 Best of Highland Award in the Office Administrative Services category by the Highland Award Program.

Each year, the Highland Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Highland area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2015 Highland Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Highland Award Program and data provided by third parties.

About Highland Award Program
The Highland Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Highland area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Highland Award Program was established to recognize the best of local businesses in our community. Our Organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.

If you’d like to contact Sentinel Property Management please give us a call, we’d be happy to hear from you!

How to Be a Utah Landlord – Tips from a Lehi Property Manager

Web Admin – Wednesday, October 22, 2014

As part of our Utah Landlord Advice blog series, we are talking today about how to become a landlord. We have a lot of out of state landlords who own rental property in Utah, and it’s important to understand the local climate, market and laws.

There are many different climates in Utah, depending on where in the state you find yourself. In southern Utah, it’s very hot and dry. In the mountains of central and northern Utah, it can get very cold and there might be heavy snow as well. These are things you must consider when deciding what to do with your rental property. Whether it’s a seasonal property that caters to snowbirds or a year-round long term rental, you need to get to know the climate of the area your rental property is located in.

Winterizing properties in central and northern Utah is important and we always remind our owners when it starts to get cold. In the spring, we do seasonal clean up and watch for things like full rain gutters, broken sprinkler heads and other things that can come out of a long winter. We also take some time getting the lawn and the yard looking good again.

When you’re a landlord in Utah, you want to have property in an area that provides a good rental market. This usually means a city or a neighborhood that’s close to where people work. Good rental neighborhoods are also near excellent schools, parks and shopping. If an area provides work in a lot of different industries and demonstrates economic growth, that’s usually a good indication that you’re in a desirable market for rental property.

Getting to know the correct laws is critical when you are becoming a landlord. There are federal laws you need to know such as the Americans with Disabilities Act and fair housing statutes. You also need to know Utah state laws and local ordinances. Some cities in Utah require landlords to get licensed or certified. If you become part of the Good Landlord Program, which takes time to complete, you will be rewarded with reduced business licensing fees.  Licensing fees can be high if you’re not part of the Good Landlord Program. At Sentinel, we do have that certification and we can take care of all licensing requirements on behalf of our owners so you can benefit from that reduced fee.

If you have any questions about becoming a landlord in Utah, please don’t hesitate to contact us at Sentinel Management Group. We’d be happy to help you.

Where and How to Market Rental Properties in Lehi

Web Admin – Friday, October 17, 2014

Our blog today is part of our series providing Utah landlord advice, and in this piece we are talking about how to market your rental properties.

Ad StructureThe first thing you should consider is how to structure your ad. You want to make sure you reflect the property accurately without leaving anything out. It’s not a good idea to overstate the property’s features, but you don’t want to forget amenities and details that make it appealing to renters. Always highlight the best aspects of the property. The ad should always meet fair housing standards and include good contact information. The phone number or email address provided in your listing must go to someone who can respond right away and answer questions about the rental. The ad also has to have great photos so people can see what the place looks like and decide they’re interested.

Ad Placement
Once you have an outstanding ad written, you’ll want to place it wherever people are looking. There are some local online newspapers that run ads for rental properties and you’ll also want to look at rental search sites. These are websites that target renters looking for homes in your area. At Sentinel, we have memberships to many of these sites and when we post an ad of our own, the other sites automatically pull from us, so we get double the exposure.

Market Properties in Lehi — Marketing at the Property
It’s important to have good signage. You should have a sign right outside the property. It’s also important to make sure the property is presentable. Have it clean and ready to show before you even place the ads. You’ll get calls from people who want to see the property right away, so be prepared to show it.

Renter Pools
At Sentinel, we are fortunate to have a strong pool of transferring renters and people who are looking for a place to live. A lot of times we will run an ad for one property and get it rented quickly, but we’ll still get lots of calls about it. We always have other properties to offer, so sometimes marketing one property will bring us tenants for a number of properties.

We are a local company with over 27 years of experience in property management, so if you have any questions about this, or you need to market your own rental property, please contact us at Sentinel Management Group.

Where to Look for the Best Investment Property in Utah

Web Admin – Thursday, September 12, 2013

Today our topic is how to find a good investment property in Utah. A rental property is a great investment in this market, and you want to choose your property carefully so you can ensure a steady revenue opportunity. One of the key things you have to do is to look for places of industry. This will provide a good pool of tenants.

At Sentinel Management Group, we know just where to find the top rental markets. Right now, there is a lot of industry in Salt Lake and Lehigh. There are also some new corporations relocating to Utah and the cities surrounding the areas that those companies are settling into will make great rental markets. They will probably not price as high as major cities.

Check out the statistics and indicators provided by associations involved in real estate sales. You might want to check the National Association of Realtors or the National Association of Residential Property Managers. They should have general statistics and trends that tell you where sales are strong.

Personally, I really like new properties that don’t have a lot of maintenance or upkeep in the first 10 years. But, that’s a personal choice. What I would recommend you do is to narrow down a city that is desirable, and then choose a neighborhood to buy in. find an established neighborhood or a newer neighborhood that has a homeowners or property association. Those association neighborhoods might come with an additional fee, but they are usually stable communities. You want your property to be a good long term investment, so an established neighborhood that has a lot of pride of ownership and not a lot of turnaround is a good place to invest. It always helps to buy in an area with good schools, parks and a lot of recreational opportunities. Those areas usually attract good long term and stable tenants.

Finding a good rental market is our expertise at Sentinel Management Group. Not only do we manage properties, we also find them. If you would like some help in finding a great investment in one of Utah’s great neighborhoods, please contact us. We would be happy to help you find a terrific rental property that attracts high quality tenants.

Security Deposit Handling Best Practices in Salt Lake City

Web Admin – Thursday, September 05, 2013

Since we get calls from owners who have had trouble with handling their security deposits, we thought we would talk a bit about them today. Security deposits in Utah can be held by an owner or a management company. It is important to understand the laws governing how security deposits are handled, especially if you are going to be the one holding that money. Most property management companies are familiar with the laws and they know how to properly hold onto the deposit and handle giving it back at the end of a tenancy. Each state is different and has different laws, so if you are handling the deposit on your own and you as the property owner are going to keep it, make sure you understand what is required of you according to your state law. You will need to understand the timing and the disposition of the deposit. Owners often get into trouble when they are holding the security deposit but they are unfamiliar with the laws.

We recommend that you have a property management company hold the deposit. This will relieve you of any responsibility when it comes to managing the money, and you will know that you are safe from inadvertently violating your state law. Most management companies have a trust account set up that is completely separate from the business account. In Utah, this practice is pretty standard, and I think a lot of states require that the security deposit remain in a separate account.

Security Deposit Handling Best Practices Salt Lake CityThere is also the matter of interest. In California, I know that it’s a new requirement that interest on the security deposit be paid to the tenant. Lots of owners call us to find out if Utah has a similar law. We do not. In Utah, there is a nonprofit charitable organization that helps to find housing for people who live below the poverty level. Any interest accrued on security deposit is given directly to that organization through most property management companies in Utah. Check with your state on whether interest is required to be paid to your tenants.

Security deposit accountability is also important. You need to remember this is the tenant’s money, and if you are going to withhold any of it at the time of move out, you need to be able to explain exactly why you are doing that.

If you have any questions on how to handle security deposits, please contact us at Sentinel Management Group, and we’d be happy to help you out.

Utah Rental Agreement Advice from a Property Manager

Web Admin – Thursday, August 29, 2013

Our topic today is rental agreements. If you are thinking of writing up your own rental agreement, you should reconsider. It’s not a good idea to draft your own. Instead, have your contract drafted by an expert who knows the law in Utah, or whatever state you happen to be in. Sometimes, local associations such as the apartment association in Utah will have a standard rental agreement to be used by property owners. These are usually pretty safe to use.

Utah Rental Agreement Advice Property Manager be sure you are using an agreement that is state-specific because each state has its own laws governing property management and landlord tenant relationships. If you decide to write your own based on what you read online, you could be missing the important requirements in your state. Fair housing laws must be followed as well. You cannot have a rental agreement that violates fair housing law. These laws can be overlooked if you are not an attorney. If you get it wrong, you can be charged a fine of more than $10,000. Make sure your rental agreement avoids discrimination or even the appearance of discrimination. Most property owners have a general and standard contract, and you don’t want to change the standards or the policies for a specific class of people. If you have an agreement written by an attorney or an expert in this field and you use it for every tenant you have in your properties, you will be covered. Always be careful that the rental agreement is completely standard. Otherwise, you could be questioned on why it’s different from tenant to tenant.

At Sentinel Management Group, we have done a lot of work to make our lease agreements legal and protective of the landlord. Through our extensive 27 years of experience in real estate and property management as well as our ongoing education to stay current with the constantly changing laws in Utah, we are comfortable that our rental agreements are as good as they can be. They protect landlords and they also make it clear to the tenants what is expected of them and what they can expect as well. This always makes for a smoother tenancy and a more positive experience overall.

We would be happy to answer any specific questions that you may have about rental agreements. If you would like more information, please do not hesitate to contact us at Sentinel Management Group. We look forward to speaking with you.

5-Step Plan to get your Utah Property Rent-Ready

Web Admin – Thursday, August 22, 2013

We have for you today a basic 5-step plan that will help you get your place ready to rent. This is an exciting topic for us because we love to help you get your home ready for renting. Some really basic and universal steps can be found here:

  1. Lawns. Have your lawn well maintained. Make sure the yard looks good. The lawn should be manicured, mowed and green. There should not be any weeds coming out of the flower beds. You want the yard to be presentable from the outside. This will be noticeable to anyone who drives up to the house, so it should be aesthetically pleasing.
  2. Paint. As people come into the house, the paint should be noticeably fresh. If it’s possible, paint the exterior and the interior of the house. You don’t want the paint to be chipped or faded. The color of the interior should also be neutral. You don’t want bright blue walls or red rooms. When a potential renter goes into a home, he or she must be able to visualize living there. You want them to mentally envision furniture placement, and it might be distracting if the walls are painted in colors that will not go with what they have.
  3. Clean. Keep everything clean. If something doesn’t look clean, you will be in trouble. Tenant’s notice details. If you want a clean tenant, offer a clean property. It’s important to have the carpets professionally clean. You might want to hire a professional to clean  Utah Property Rent Ready your kitchen and your bathroom as well. Look inside your oven and check your appliances to make sure they are spotless. Your tenants will be doing this, and they’ll want the places they keep their food to be visibly clean. Give the entire house a deep clean and then provide a polish to all counter tops and surfaces.
  4. Light. Have clean windows with open blinds. This will allow the light to come in, which will feel welcoming and inviting. Remember that you are looking for a quality tenant. So, the better the house looks, the better the tenant you will attract.
  5. Smell. Many people do not think about how their rental property smells, but it makes a difference to potential tenants. You may not notice the way the place smells when you live there or when a tenant moves out, but take care of the smell. Eliminate any pet owners from previous tenants. Consider getting some plug-ins so there are no stale or musty odors. Keep the place smelling clean and fresh.

These are five quick tips for getting your rental property ready to rent. If you’d like more information, or additional help in preparing for the rental market, please contact us at Sentinel Management Group, and we’d be happy to give you additional advice.

Find Me a Tenant! Salt Lake City Property Manager Advice

Web Admin – Thursday, August 15, 2013

Most property owners want to know how to find a tenant for their properties. The tenant you want to find is one who is qualified, who will take good care of the property and who will pay the rent on time. It’s very important that you find a tenant who is stable during the lease period.

Finding you a tenant means putting our best effort into the marketing of your property. Whatever property management company you are considering or looking for, make sure you know they are going to put a lot of effort into marketing. Find out what their marketing plan is and what kind of experience they have. At Sentinel Management Group, marketing is our specialty. It’s part of our expertise, and we are proud of the way we present our owner’s properties on the market. We have marketing degrees, and even when you compare us to companies that have sole purpose of finding tenants, we are at the forefront of our competition. We know how to structure your ad and present your property well by using several different and successful marketing strategies.

Our first priority is to stay within the requirements of fair housing laws. This feels like second nature to us by now. We know that certain words or phrases are tricky because we don’t want to be misunderstood or say anything in our advertising that can be construed as discrimination. Understanding the limitations and requirements of fair housing laws is absolutely essential. We know how to advertise your property in a way that Find Tenant Salt Lake City Property Managers legal and also complementary to what you have to offer. When we are marketing your property in the hopes of finding you a tenant, we are putting your property in the best possible light.

This is one of the exciting parts of our job. We enjoy putting your property out there on the market and attracting a great group of qualified tenants. There is a tenant out there for every property. With 27 years of property management experience, we have found that we can always place a tenant with a property that is a good match. Usually, we are able to get a place rented and a tenant moved in within 30 to 45 days of its vacancy. If you are marketing your own property and you are not getting a response within a week or two, I would say you might want to restructure or improve your advertising.

If you have any questions or you need any help in finding a tenant or marketing your property, please contact us at Sentinel Management Group. We look forward to talking to you.

Utah Eviction Best Practices by Sentinel Management Group

Web Admin – Thursday, August 08, 2013

A question we frequently get asked is how we handle evictions, for Utah specifically. The thing we try to do is to work with the tenants and get them paying. There are many reasons a tenant may stop paying rent. They could be well-screened and well-qualified, and then they might lose a job unexpectedly. When the rent is not in once it is due, we are on the phone with that tenant right away. That’s the first step.

We want to get a payment commitment from the tenants if they are behind. If the tenants are not going to commit to paying by a certain day, or if they are avoiding our phone calls and other attempts at contact, the next step is to send them a 3 Day Notice. The 3 Day Notice is a notice to pay or vacate the property. The tenants are required to pay the full amount due in order to avoid our demand that they leave the property. The full amount due will include any late fees that are applied.

Most tenants will respond to a 3 Day Notice because they know that it’s the beginning of the eviction process. So, if they do not make good on their promise to pay as agreed, or they do not respond to the 3 Day Notice, our next step is to get a good attorney who specializes in real estate law Utah Eviction Best Practices Sentinel Management Groupand property management. It is important to use a local attorney who is familiar with local laws and courts. If we have a Salt Lake eviction, we have great attorneys who know the specific procedures for Salt Lake. We use a Utah County attorney for evictions in that region because they are familiar with the courts and real estate and property management law in the county.

We don’t get a lot of evictions. In fact, we have not had to evict any of the tenants we have placed in the last five years. Unfortunately, we’ve taken on problem properties for owners and we’ve had to evict and recover the property. I think we can usually avoid that process with the specific procedures we have in place and the thorough screenings we conduct. We also have a good rapport with our tenants. They know what is expected of them, and they want to pay rent and take care of the property.

If you are having any problems with tenants not paying rent and you need help managing an eviction, please contact us at Sentinel Management Group.v We’d be happy to help you.

Fees vs. Service – Salt Lake City Property Management

Web Admin – Thursday, August 01, 2013

In this blog, we are talking about fees and services when it comes to your property management company. The first thing you need to think about is exactly what the title says; what services are being provided for the fees a property manager is charging?

There are several general services that most property management companies will charge you for, starting with a lease up fee. The lease up fee includes placing a tenant in the property. The fee covers screening applicants, conducting a thorough background check, signing the lease and getting the tenant settled in the property. Your lease up fee may be half the first month’s rent or a full month’s rent. It usually depends on the type of property you are renting.

The second major fee that you can expect is a management fee. This covers the ongoing maintenance of the property on your behalf. This fee is often a percentage of the rent you are charging. The cost can run anywhere from eight percent to 12 percent of the monthly rent that is collected. This fee will also be predicated on the type of property you own. There will be a different fee schedule for residential, commercial and multi-unit properties.

We see a lot of property management companies charge a separate fee for inspections. You might get charged every time your property manager  Fees vs. Service Salt Lake City Property Management does an inspection of the home at the time of move-in, move-out or during the lease period. At Sentinel Management Group, we choose not to charge a separate inspection fee. We consider property inspections to be part of our regular management, so we include it in our monthly fee.

Other additional fees you might notice are charges for your financial statements at the end of the year, when your property manager provides you with an accounting breakdown and a 1099 form for your tax filing records. There might also be an extra fee for advertising your property when it is vacant. These additional fees can get expensive. Look carefully at your management agreement and check for hidden fees that you might not expect.

At Sentinel Management Group, we keep things simple. We have only two fees; a lease up fee and a monthly management fee. Those fees are property-specific and so are our services. If you need any help in finding management services for your property, please contact us and we would be happy to help you in any way we can.

TIC Property Management in Salt Lake City

Web Admin – Thursday, July 25, 2013

Our topic today is Tenant In Common properties, also known as TIC properties. This is an exciting topic for us at Sentinel Management Group, because we have a lot of happy owners and investors who really like these types of properties. The properties are not residential; they are commercial properties. However, they are specific kinds of commercial properties. They might be medical facilities or reception hall types of buildings. Many TIC properties are also retailers such as Family Dollar or Dollar Store establishments. At Sentinel Management Group, we currently manage about 20 of these properties across the country, and we find a lot of success with them.

TIC properties are perfect for the passive investor who his looking for a tax-free investment. These properties are mortgage-free, so there is no worry  TIC Property Management Salt Lake City about financing or keeping up with mortgage payments. They are also extremely low maintenance because the tenants are triple net leases. These tenants are also stable, and they are almost always long term renters. The standard lease on a TIC property typically runs for a minimum of 10 years. So, you have a lot of income security when you are investing in this type of property.

These TIC properties are really good alternatives for real estate investors who want passive income every month and don’t want to have any worries or hassles. If this sounds like your type of investment, give us a call at Sentinel Management Group. We can tell you more about TIC opportunities and help you make a decision. We can also provide more information and get you involved in an investment of this kind. Contact us at Sentinel Management Group for any help, or to get started. We look forward to talking with you.

Good vs. Bad QA with Utah Property Management

Web Admin – Thursday, July 18, 2013

Today we are discussing how to choose a good property management company for your investment property. Taking the time to really get to know a company before you sign a contract will protect you and your property. Here are some things to look out for and a few tips in making that critical choice which will have an impact on how your investment is cared for.

The first thing to look at is the company’s website. You can get a lot of background information about the company and how it works by visiting their site. Most companies will provide testimonials or recommendations from current and former clients. Read those, and if they are not provided on the website, ask the company for a few references. Take the time to call those clients yourself. This is a good way to make sure they are legitimate property owners, and not just fictional customers attached to great reviews. Ask them what they have liked about working with the property management company, and why they feel comfortable offering a referral.

Word of mouth is a great way to get reliable information on property management companies. If there is an active client who can recommend a company, you should follow up on that lead. You can also check with local organizations that any reputable property management company will belong to. These include the Better Business Bureau (BBB), the National Association of Residential Property Managers (NARPM) and the local apartment association. You can contact those organizations for a list of property management referrals in Utah.

Good vs. Bad QA Utah Property ManagementAnother thing to investigate is whether they are licensed and insured. A property management company should also have E&O insurance as well as liability insurance. Ask about the company’s experience managing properties. This is very important. If property management is just one of the many things they do, find out how much of their business is in that field. You want a company with experience specific to property management.

Always ask about affiliations and memberships. This helps you identify whether the property managements are being educated and staying current in the laws and your rental market. Ongoing education is very important for professional property managers.

Hopefully, these tips have been helpful in your process of choosing a property manager. This is likely one of your largest investments, so you want to make sure you work with a company that can back up what they say they do. If you have any questions about how to choose a qualified management company, or you’d like to hear what Sentinel Management Group can do for you, please contact us.

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